FAQ

Burning questions? We've got you answered. 

If you still have questions, kindly contact us directly.

 

How do I take care of my jewelry?

Our jewelry pieces are carefully crafted by hand using traditional techniques by local artisans. As a result, no two pieces are alike and there may be slight differences in the colour, size and pattern of the materials or embellishments. We believe these imperfections make the pieces more unique.  

We work with gold, silver, brass and organic materials, sometimes with plating. The finish on plated jewelry may fade progressively over time from wear and tear as well as the natural elements like moisture and oxygen. This is normal but you can prevent this by taking a few precautions in the care of your jewelry. 

Always avoid contact with chemicals‚ such as hair spray, perfume‚ lotions‚ household cleansers, pool and sea water, and so on. 

Contact with air, moisture or sweat may tarnish your jewelry, so store your pieces in a cool, dry place, such as a jewelry box or case with the lid closed. If your jewelry comes into contact with water, it is recommended that you dry it with a soft cloth or tissue. To regain the "brand-new" shine, you can use a jewelry polishing cloth which are easily found in stores. 

 

How do I take care of my garments or clothing?​

Always hand wash in cold water or machine wash on delicate cycle (30°C). Do not tumble dry, especially over 30°C. Hang dry for best results.


What materials do you use in your products?

We are always stringent on using quality materials in all our product offerings from jewelry to leather to clothing. You can always view the material compositions of each product in their description. 

 

Do you do product customizations?

We are open to customization for our Leather collection only. This is subject to approval first as we have to assess your design ideas before we can confirm. So please contact us with your request.